New Horizon for Health Care through Mobile

Mobile solutions are reshaping various sectors in Kenya and are taking root in the new age of communication. With the rapid advancement in mobile technologies, the health care industry has not been left behind.
Mobile technology is helping to enhance the delivery of health services and communication between public health systems, medical services providers, and patients. According to the International Telecommunication Union (ITU), there are now over 5 billion wireless subscribers; over 70 per cent of them in low and middle income countries. The GSM Association reports commercial wireless signals cover over 85 per cent of the world’s population, extending far beyond the reach of the electricity grid.
In a country where the doctor to patient ratio is an alarming 1: 100,000, the need for innovation in the health sector is critical if hospitals and clinics are to offer quality services. Lack of communication among health care providers tends to be extremely frustrating, especially to patients and caregivers and this is where mobile health (mHealth) technologies comes in. mHealth innovations seek to bridge the gap in communication between doctors and patients and to put health services within reach of the public. It also utilizes mobile technology to increase access to and quality of health care services.
mHealth Kenya is a pioneer of mobile health technologies and initiatives bringing together a team of experts with a diversity of knowledge, experience, and a deep understanding of the health sector.
Dr Cathy Mwangi the CEO mHealth Kenya boasts a wealth of experience in developing, managing and implementing health information systems in the US and in Kenya. She has assembled an experienced team of experts in health information systems, health projects design and implementation, mobile and network communications technology backed by a strong experience in program funds management.mpep

With mobile phone penetration in Kenya now at over 80% and rising, Dr Mwangi says mHealth Kenya will seek to leverage on this growth to improve the quality and access of health care services.
“mHealth seeks to cut the cost of providing healthcare, it maintains and improves the quality of care, reaches patients in even the most remote locations and unburdens the healthcare system by relegating part of the care to mobile communications.” says Dr Mwangi. mHealth Kenya has risen to be at the forefront of facilitating improved public health through use of mobile technologies. “In all our projects, our principal partners have been the U.S. Centers for Disease Control and Prevention (CDC), CDC Foundation and the Ministry of Health through its relevant departments. We have been the Ministry of Health-preferred mobile technology partner, a relationship that has been built over the last 3 years and is documented by the successful delivery of the various platforms” said Dr Mwangi.
“mHealth Kenya basically develops mobile technology solutions and also works hand in hand with partners who develop mobile applications so as to synergize technology to be used within the public health system. “Several mobile service providers and individuals have created new innovations in an effort to improve patient and health care efforts and we have worked closely with them to initiate and roll out such projects. mHealth Kenya in this regard helps to improve access and quality while providing dramatic innovation and cost reduction opportunities,” says Dr Mwangi.
The firm has partnered with the government, non-government organizations and private institutions like Safaricom, Kenya Medical Supplies Authority (KEMSA), and Clinton Health Access Initiatives (CHAI) among others. These partnerships and collaborations have borne several innovations that have increased access and quality of health services. Some of the innovations that have been developed and implemented by mHealth Kenya include mPEP Care System, Text for Life System and KEMSA eMobile.
mPEP Care
mPEP (mobile Post-Exposure Prophylaxis) Care was developed in Kenya in 2013 to reduce risks of health care workers contracting infectious diseases such as HIV through occupational exposure, such as a needle-stick injury. Using the mPEP system, follow-up care for health care workers who have been exposed to an infectious disease is managed largely through an automated phone system which sends text messages to potentially infected caregivers, alerting them to upcoming appointments and reminding them to adhere to their medications.“The mPEP initiative is just one in a series of technology-based efforts mHealth Kenya is using to reshape public health in Kenya. It is an interactive system that reminds health care workers when they should go for their tests and when they should pick up their emergency kit or medication. This system compliments the manual process of recording,” says Dr Mwangi.After its initial rollout, there were many lessons learnt and the system is being enhanced and improved before the next phase of implementation.
Text for Life
Another application initiated by mHealth Kenya is the Text for Life (T4L) system, an SMS-based platform that allows blood donors to receive messages about their donation and testing status and also add themselves to the system. This system was developed in partnership with the Kenya National Blood Transfusion Services, Bloodlink Foundation, CDC Foundation and Intellisoft Consulting through funding from the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR).
Developed in 2013, T4L is helping to tap into a blood donor base in Kenya, a country where donating blood is not a common practice.“While all donated blood is screened for infectious diseases like HIV, syphilis, and hepatitis A and B, for years blood donors never knew where to collect their results and also
those donating blood were typically not notified of their status. Addressing that need, Text for Life uses text messages to notify all blood donors where to see a health professional for their results, counseling and also medication. The system also alerts blood donors to the need for additional donations, either through repeated shortages or when a severe emergency crisis occurs.”Dr Mwangi says the service has so farrecruited almost 100,000 people and the number is growing.

KEMSA eMobile
KEMSA eMobile is a service that tracks medical commodities right from the time of order to delivery. The technology behind KEMSA eMobile enables public health facilities to order and track medical supplies directly from KEMSA through mobile phone, enabling a more efficient and effective distribution of essential medical supplies.
“Having worked with various partners, priorities are not always aligned, scope and project timeline usually contradict, plus the need to develop applications that need to be integrated with others is not easy. Also getting technical individuals to integrate poses yet another challenge,” says Dr Mwangi. She says other applications are under development and will be launched soon. mHealth Kenya has been interacting with health care workers in medical institutions for recommendations on how to improve mobile health technologies by identifying problems and constantly evaluating outcomes and incorporating discoveries.
“We hope to grow mHealth Kenya and connect with more partners and academic institutions to increase our capacity. The beauty about mHealth is that the resources are right here with us in the country and mHealth plays a very key role in E-Health in Kenya.”

Dr Mwangi won the 2014 ICT Woman of the Year Award for embracing and supporting ICT in mobile health initiatives. mHealth Kenya received and 2 awards for the Best Use of ICT in the health sector during the 2014 and 2015 ICT Value Awards by the Information Communication Technology Association of Kenya (ICTAK) and the Plus One Award during the 2015 CIO 100 Annual Award Competition in the Health Sector category


CDC Foundation transfer of knowledge forum

CDC Foundation transfer of knowledge forum

The 14th of August 2015 saw mHealth Kenya launch its 2015-2020 Strategic Plan, an event that also doubled up as projects knowledge transfer from CDC Foundation mHealth Kenya to now, mHealth Kenya. The strategic plan marks a significant milestone in the use of mobile technology for more efficient health care delivery in the country.

CDC Foundation has nurtured mHealth Kenya and given it wings to fly higher. mHealth Kenya is now an independent organization which promises to work together with its partners and  other mobile solution companies to provide quality health care services to every citizen.

Among the guests who attended the colorful function include Dr. Martin Sirengo, Director of NASCOP, Dr. John Munyu, Chief Executive Officer, KEMSA, Dr. David Soti, Head of Division of Health Informatics and M&E, Dr. Tom Oluoch, Deputy Branch Chief, SI CDC Kenya, Dr. Lyndon Marani, mHealth Kenya Board Chair, CDC Foundation’s Associate VP of Programs Dr. Linda McGehee and VP of Programs Verla Nesland among others.

The event took place at the Crowne Plaza Hotel, Nairobi.



mHealth Kenya is a limited liability company that brings together a team of experts with a diversity of knowledge and experience, and a deep understanding of ICT for Health.  mHealth Kenya’s  purpose is to bridge communication gaps among remote healthcare facilities, community workers, and central government headquarters to improve care and treatment. mHealth Kenya endeavors to explore numerous applications of mobile health (mHealth) technology, such as increasing direct patient care, rapid lab results communication, worker training, and drug supply-level management. Over the last several years, mHealth Kenya has risen to be at the forefront of facilitating improved public health through use of mobile technologies.

As the company grows so is its projects portfolio with several exciting opportunities that need to be filled by talented individuals possessing passion for excellence, strong work ethics, are results oriented, committed to professionalism and personal advancement as below:

  1. Monitoring and Evaluation Officer

mHealth Kenya in collaboration with the National Ministry of Health and CDC Kenya have identified a number of priority areas to help bridge the gap within the Kenyan Ministry of Health systems. The “Phones for Health” program, which focuses on the utilization of mobile solutions within the public health sector to improve access and enhance efficiencies within selected HIV/AIDS health care services, has been implemented from 2009 to 2015. There is an urgent need to conduct an evaluation for the “Phones for Health” program to assess how these mHealth solutions impacted the respective program areas in an effort to inform future program decision making related to resource allocation and strategic planning

This position shall involve leading the design and implementation of program evaluations for mHealth Kenya projects under the “Phones for Health” program and other priority initiatives. The position shall require expertise in designing evaluation plans and coordinating the implementation of those studies, as well as providing consultation in design, instrument and procedure development, data analysis and interpretation, report development, and dissemination. The incumbent will develop evaluation protocols; carry out data collection, analysis, and management and quality assurance activities related to the evaluation study. The Evaluation Officer shall also acts as a liaison officer between community partnerships, public and private agencies, and mHealth Kenya

Key Responsibilities

  • Evaluation Development and Study Design: Lead the design and conceptualization of evaluation projects. Develop logical models, evaluation plans, study designs and methodologies, procedure and instrument development, sampling plans and protocols, and data analyses plans. Develop and refine evaluation protocols for review and approval prior to the implementation of the evaluation. This position will be essential in providing evidence for scale up of the projects. The incumbent shall participates in project development activities, including the identification, conceptualization, writing and production of proposals, preparation of work plans, reading and reviewing literature and materials, assembling plans and models for new technical assistance and evaluation activities, and seeking opportunities for project development and additional project funding. Support Program Director in reviewing evaluation plans, tools, and reports to ensure quality and validity.
  • Evaluation Implementation, Data Analysis, and Reporting: Provide technical assistance on evaluation design and methodology, data collection, data analysis, and reporting to mHealth Kenya staff and directly to stakeholders when necessary. Oversee data gathering and management, including data collection design and management procedures, instrument development, and the implementation of data collection processes. Conduct qualitative, descriptive, inferential and multivariate statistical analyses using SAS, STATA, R, SPSS, Access and other statistical software when necessary. Coordinate and prepare project related reports, presentations, and other written materials for dissemination. A position to develop resource and educational materials, planning and process guidance, policy and research updates, or other information to support programs and client activities.
  • Project Management: Develop, plan, and coordinate evaluation project activities. Assess project needs and develop project action plans and timelines. Identify and prioritize project tasks. Coordinate project tasks with project team members. Monitor task status and participate in proactive planning to maintain project schedules. Coordinate and participate in the development of all National, CDC and PEPFAR project reporting requirements, such as IRB paperwork, project quarterly reports, and annual reports, final and special reports. Lead team meetings, and receive project updates on the completion status of tasks, ongoing activities, and project issues from project staff. Support the development of team members and provide mentorship and guidance as needed. Ensure careful review of all products. Correspond with clients and subcontractors, funding agencies, and project partners on an ongoing basis. Monitor projects’ financial status and timelines. Remain current on literature in key areas, to be identified in collaboration with Program Director. Periodic travels both within and outside of Nairobi are needed. Presents project results and coordinate project meetings as needed. Maintains a positive, strong, credible, professional interpersonal relationship with all parties of and represents the best interest of mHealth Kenya at all times


  • Master’s degree in Public Health; evaluation, epidemiology, measurement, biostatistics and research; or other relevant social science discipline.
  • Concentration or specialization in program evaluation, or research methods preferred.


  • Demonstrated professional experience and leading role in project evaluations as applied in community settings.
  • Minimum of three years of experience conducting relevant evaluation and/or research projects (including involvement in the methodological design, project management, data collection and management, statistical analysis, report writing, and dissemination activities of the project).
  • Experience in engaging stakeholders in evaluation practice using community-based participatory research/evaluation approach preferred. Experience in working with large datasets and/or in a USG supported program preferred. Experience in the process of writing USG evaluation protocols will be an added advantage.

Important Skills and Characteristics

  • Advanced computer skills are required, to include: experience and expertise in the use of MS Word, MS Excel, Statistical analysis software (SPSS, STATA, R, SAS), database (MS Access), and graphical presentations (MS PowerPoint).
  • Ability to assess and reprioritize project needs on an ongoing basis.
  • Strong organizational, and problem solving skills including the ability to manage multiple tasks, and respond to conflicting deadlines.
  • Excellent interpersonal skills, written and oral communications skills (including public speaking)
  • A positive attitude and professional demeanor; interest in learning and mastering new information and skills.
  • Ability to work independently and effectively identify solutions to everyday issues
  • Ability to function as a productive member of a team;
  • Flexibility and adaptability to a fast-paced, dynamic work environment.

Work Environment and Physical Requirements:

  • May require up to 20% of travel to facilitate data collection and management as well as stakeholder engagement efforts.


  1. Software Developers (2 positions)

This role will primarily be responsible for the scoping, planning and designing of solutions for mHealth Kenya projects according to work plans developed with the donor agencies.

This role will operationally be managed by the Lead Software developer and will interact on a regular basis with the Chief Technical Officer and technical teams of the implementing partners, partner agencies and relevant government departments.

Key Responsibilities

  • Engage our stakeholders’ technical staff to identify their needs
  • Deliver across the entire software life cycle – concept, design, build, deploy, test, go-live and support
  • Work along with other technical staff members to build interfaces with focus on usability features
  • Standardise all solutions to deliver across multiple platforms with minimal duplication of effort
  • Keep up to date on the latest industry trends in the mobile technologies
  • Any other tasks as may otherwise be assigned by the company.

Qualifications and experience

  • Bachelor’s Degree in Computer Science, Software Engineering or related field
  • Minimum of 3 years of software development, with at least 2 years of developing mobile based solutions
  • At least 3 years of experience in developing, deploying and managing technology solutions (products and services) for large multinational clients.


  • Effective written and oral communication with all levels of the organization including senior leadership
  • Sharp analytical abilities and problem solving skills
  • Ability to prioritize and synthesize action items from disparate options and trains of thought
  • Mature judgment, negotiation, and leadership skills
  • Results oriented, high energy, self-motivated
  1. Computer Science Interns

This role will primarily work closely with the technical teams and will participate scoping, planning and designing of solutions for mHealth Kenya projects according to work plans developed with the donor agencies.

The role requires a continuing computer science student seeking to develop technical skills in writing software and implementing and supporting solutions as required.

Key Responsibilities

  • Engage our stakeholders’ technical staff to identify their needs
  • Deliver across the entire software life cycle – concept, design, build, deploy, test, go-live and support
  • Work along with other technical staff members to build interfaces with focus on usability features
  • Standardise all solutions to deliver across multiple platforms with minimal duplication of effort
  • Keep up to date on the latest industry trends in the mobile technologies
  • Any other tasks as may otherwise be assigned by the company.

Qualifications and experience

  • Pursuing an undergraduate degree in Computer Science, Software Engineering or related field
  • Any certification in the field of computer science and engineering will be an added advantage


  • Proficiencies in Web Development technologies (PHP, MySQL, HTML5 etc.) or Mobile Development technologies (Android, Windows and iOS)
  • Effective written and oral communication with all levels of the organization including senior leadership
  • Critical thinking and strong analytical abilities and problem solving skills
  • Ability to prioritize and synthesize action items from disparate options and trains of thought
  • Mature judgment, negotiation, leadership skills, results oriented, high energy, self-motivated

All application letters and detailed CVs, copies of certificates, telephone contacts together with names of three referees should reach us no later than 13th August, 2015 to Email:

mHealth Kenya Ltd

Rosami Court, 3rd Floor, No.6

Muringa Road, Kilimani

Nairobi, Kenya



From left: Dr. Margaret Oduor, the Director of Kenya National Blood Transfusion Services, Dr, Cathy Mwangi, the CEO of mHealth Kenya, Mr. Joseph Wang'endo, the CEO of St. John Ambulance Kenya and  Dr. Custodia Mandlhate, WHO representative to Kenya during the Blood Donor Day in Nakuru County.

From left: Dr. Margaret Oduor, the Director of Kenya National Blood Transfusion Services, Dr. Cathy Mwangi, the CEO of mHealth Kenya, Mr. Joseph Wang’endo, the CEO of St. John Ambulance Kenya and Dr. Custodia Mandlhate, the WHO Country  Representative to Kenya during the Blood Donor Day in Nakuru County.

The month of June every year is marked as a World Wide Blood Donor Day for volunteers to donate blood. The blood donor day theme for this year was “Thank You for Saving My life” with an aim to appreciate all the individuals who donate blood to save lives, and also to encourage more people around the world to develop a culture of donating blood.  This year’s event was celebrated at Nyayo Gardens in Nakuru County on the 15th of June, and was attended by the Nakuru County Health Executive Dr. Daniel Mungai Kabii, the WHO Country Representative to Kenya Dr. Custodia Mandlhate, the CEO of mHealth Kenya Dr. Cathy Mwangi, the CEO of St. John Ambulance Mr. Joseph Wang’endo, and the Director of Kenya National Blood Transfusion Services Dr. Margaret Oduor among others.


Dr. Cathy Kamanze pose with some of the football players

Dr. Cathy Kamanze pose with some of the football players

The spirit of giving back to the community is a noble cause that should be embraced and engaged in by organizations as it’s about making a difference in the society and in people’s lives without focusing on the monetary potential of the supporting entities. In November, 2014, the same concept was hatched to organize a football tournament dubbed Dr. Cathy Kamanze 7-Aside Cup held in Jericho, Nairobi within the Eastland’s suburban. The function saw different neighborhood teams register for the competition, of which they were not regular or usual national football clubs in the country. Loaded with the knowledge of the area and the modus operandi, she made a decision to not follow the conventional way of doing things and decided to adjust the norm by making the day livelier for the attendees in a much different way. The tournament and the cup brought many players and spectators together. This event provided an opportunity to encourage the youth to shun criminal activities that may land them in trouble, but try to manage time by doing beneficial and constructive activities. With her dedicated support, Dr. Cathy hopes to do more for the community in the coming years as a way of giving back through sports that bring people together despite cultural backgrounds differences which she termed as a tool for development and peace. Such activities help the youth realize their talents, identify their strengths and weakness in the games and also extend the same worthy cause to others in the community.



From left: Kenya Medical Research Institute Director Solomon Mpoke, CID Director Ndegwa Muhoro, and mHealth Kenya Chief Executive Officer Dr.Cathy Mwangi during the commissioning of the culture media project and human DNA identification laboratory at the institution


A National Crime Forensic Laboratory at the Kenya Medical Research Institute (Kemri) has been commissioned in Nairobi. James Kimotho, who heads the Production Department at Kemri, said the facility which cost Sh1 billion will support and strengthen Government institutions like the Ministry of Health and the Criminal Investigations Department. CID Director Ndegwa Muhoro said the laboratory will supplement the current national capacity to conduct human DNA identification, adding that the country has in some occasions been forced to send DNA samples abroad. “With the challenges of crimes in the country, a modern and scientific method of investigations is useful. We are dealing with a liberal society where witness protection is not very strong and therefore we should present a case using scientific efforts,” said Mr Muhoro. The two spoke during the official opening of Kemri DNA facilities and the commissioning of the Medical Culture Media Production Line in addition to celebrating the attainment of ISO international quality standards. Muhoro said the facility will boost disaster victim identification, adding that after the Westgate terror attack, they were forced to take some samples overseas for forensic analysis. “Taking DNA samples to foreign countries for forensic analysis is usually expensive, time wasting and affects the country’s reputation in development of science and technology,” said Dr Kimotho. He said medical laboratories in Kenya and the region in general lack adequate equipment and systems to prepare the much needed ready-touse culture media for diagnosis of infectious diseases and testing for microbial drug resistance. As a result, he said the need for manufacturing it is enhanced by the short shelf-lives nature of the readyto- use culture media that are usual ly imported from developed countries as they often expire shortly after being received by laboratories. “This among other factors makes them very expensive and inaccessible to most laboratories, leading to under- diagnosis or mis-diagnosis of infectious diseases that could result in loss of lives or poor health,” he said. In a speech which was presented by the Secretary of Administration in the Ministry of Health Francis Musyimi, Health Cabinet Secretary James Macharia said the new project would improve the turnaround time for accurate laboratory diagnosis of infectious agents hence improving the overall quality of healthcare in the country. “Many laboratories in Kenya lack adequate equipment and quality management system to guarantee quality results. As a result, various infectious diseases such as typhoid are not diagnosed early enough as prescribed by good clinical practice requirements,” he said. Muhoro said the facility will boost the services of criminal investigations by helping resolve crime faster.

Source: Standard Newspaper of 25th February, 2015



The 2014 ICT Value Awards


The ICT Association of Kenya takes pride to celebrate the following organizations and persons who were voted for their inspiration and excellence under the various categories. Overall Winners in each category were feted at the Gala Dinner to be held on Wednesday, 3rd December 2014 at the Intercontinental Hotel, Nairobi. The winners are

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Kemsa’s e-mobile app offers patients instant drugs data

From Business Daily


Next time you fall sick and need a drug for treatment just press *651# and find out if it is available or out of stock in the nearest health facility for your next course of action.

The Kenya Medical Supplies Authority (Kemsa) in a public private partnership has launched Kemsa e-mobile application to provide patients information about availability of drugs in public hospitals.
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