Afya Poa Micro-Insurance Platform
Project Overview
The Afya Poa platform was meticulously designed to overcome the unique challenges of providing health insurance coverage to Kenya's informal sector. Our solution created an end-to-end digital ecosystem that simplified every aspect of micro-insurance operations, from initial enrollment to claims processing and savings management.
Project Scope
The project scope included developing: 1) A member registration system optimized for low-literacy users, 2) Real-time claims submission and approval workflows, 3) Integrated savings management tools, 4) Multi-tiered access for members, agents, and administrators, and 5) Data portability features to ensure service continuity across facilities. The platform was specifically designed for the unique needs of informal sector workers.
Key Outcomes
- Democratized health insurance access for informal sector workers through simplified enrollment
- Revolutionized claims processing with reduction in approval times
- Created portable insurance coverage that members could access nationwide
- Integrated innovative savings tools for healthcare financing
- Enhanced transparency throughout the insurance service delivery chain
Project Details
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